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Legal

Legal

Commercial clarity and tenant safety are part of the product, not separate from it.

Connect legal posture should make the service boundary, billing boundary, and data handling posture legible for buyers, operators, and procurement.

Operational stance

Connect avoids pretending uncertain states are final states.

Provisioning waits for Stripe confirmation, access is tenant-aware, and customer operations live behind explicit product routes.

  • Checkout does not imply activation until billing confirmation lands.
  • Workspace access is resolved through signed-in identity and tenant membership.
  • Operational controls like credentials, dispatch, and reporting sit in product routes, not hidden side tools.

Published documents

  • Service terms

    Service access and account use · Commercial usage boundaries · Termination and change management

    How customers can use Connect, what the service boundaries are, and how commercial use is governed.

  • Privacy and data posture

    Tenant-scoped access · Learner session persistence · DPA and subprocessor materials on request

    Connect handles tenant isolation, learner-session state, GDPR-ready processor materials, and customer operations data as product-critical responsibilities.

  • Billing and procurement

    Stripe-confirmed activation · Enterprise outside generic checkout · Workspace plan and quota ownership

    Self-serve plans stay checkout-driven, while enterprise keeps a contact-sales boundary for procurement and implementation review.

Questions

Need legal or procurement clarification?

Enterprise buyers and procurement reviewers should not have to infer the commercial path from a generic checkout.

Data processing (DPA)

A Data Processing Agreement template, a subprocessor register and a vendor evidence register are maintained for customer review. Enterprise customers should complete DPA, transfer and subprocessor review before using Allure Connect for EU personal data at production scale.

To request the DPA or the subprocessor list, email info@allureconnect.com. Allure Connect provides GDPR-ready processor controls; see the Privacy Policy.